CUSTOMER SUPPORT
Email
customercare@lkswholesale.com
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WHO DO ENGAGE FOR DELIVERY?
We send the ordered items by Registered Mail through various courier services. We will notify you the tracking number once the mail is sent. You can track your mail upon receiving the tracking number. For more information, please feel free to contact us.
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WILL THE PERFUME BREAK IF I CHOOSE TO SEND BY POST?
Chances are very low as the perfume will be wrapped properly with bubble wrap to prevent any breakage. The package is proven to withstand shock to a certain extend.
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PAYMENT AND DELIVERY
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WHAT METHODS OF PAYMENT DO WE ACCEPT?
We accept the following methods of payment.
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DELIVERY DURATION AND CHARGES?
Delivery duration and charges as follow.
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​​Free registered mail option only available for order $100 and above.
Please be advised order processing time is within 3 business days.
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Please ensure your shipping address is correct as wrong address will result in lost mail and is not refundable. Do ensure you have a mailbox (postman will not call to meet you) for item to be delivered. We will notify you in the event item is return back to us due to unsuccessful delivery. All undelivered mail will route back to us in 30 days.
We will not be liable for any lost/damage mail, but we provide Registered mail as packages are delivered fast and tracking is available. However, delivery time is unreliable, While most customers receive their packages within 3-5 working days.
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