Return Policy

 

We believe the best shopping experience is providing excellent customer service and quality product to you. However, we do understand some special situations when you might need a refund/exchange. Get in touch with us and we will assist you accordingly. Terms & Conditions apply.

 

KINDLY CHECK OUT IF YOU ARE ELIGIBLE FOR ANY REFUND/EXCHANGE:

  • Product must be unopened and in its sealed box original condition.

  • The refund/exchange must be initiated within 2 days upon receiving your order.

(For self-collection, must be within the collection day)

  • A refund/exchange is not applicable if incorrect/incomplete address is provided to us.

  • For redelivery of uncollected parcel, relevant delivery charges will be applied.

  • A 5% processing fee will be deducted from all refund.

  • A $5 delivery fee will be deducted from the refund.

  • Buyer need to bear the return shipping fees.

  • Valid/Proper verification must be provided for the refund/exchange. No personal opinion will be accecpted.

  • Non-sealed product is non-refundable/non-exchangeable, due to the nature of our product and to protect every customer’s best interest.

 

 

Thank you for your kind understanding.

Happy Shopping!